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MAKING SUCCESS STORIES HAPPEN

Your Partner in Recruitment
for Travel, Hospitality & Leisure
in Germany

As a specialized Travel, Hospitality & Leisure recruitment agency in Germany, we support companies in attracting and securing skilled professionals across these sectors. Our approach is rooted in a strong understanding of market dynamics, talent availability, and the specific operational challenges faced by these industries.

We work alongside international groups and local businesses to recruit profiles ranging from operational specialists to senior leadership roles. Each assignment is handled with a tailored methodology, combining sector expertise, local market insight, and a rigorous candidate evaluation process to ensure long-term alignment between talent and business needs.

Our Expertise as a Travel, Hospitality & Leisure Recruitment Agency

As a specialized Executive Search consultancy for the Travel, Hospitality & Leisure industry, we support companies in securing senior and strategic talent within complex, fast-moving environments. Our recruitment approach delivers long-term value through the following areas of expertise:

  • Sector-Specific Leadership Insight: We understand the operational, commercial, and customer-driven challenges of hospitality, TravelTech, travel agencies, entertainment, corporate groups, and quick service restaurants. Our consultants identify leaders who can perform in demanding, service-oriented settings.
  • Customer Experience and Brand Excellence: We focus on executives capable of shaping consistent customer experiences, strengthening brand positioning, and aligning talent strategy with evolving consumer expectations.
  • Sustainable Performance and Growth: Our search methodology prioritizes long-term fit, leadership impact, and cultural alignment to support sustainable growth in a rapidly evolving Travel, Hospitality & Leisure market.

Our Recruitment Experts

Specialized Teams Travel, Hospitality & Leisure Recruitment in Germany

As a specialized Travel, Hospitality & Leisure recruitment agency in Germany, our experienced team supports companies across the DACH region in attracting and securing high-impact talent. With decades of combined expertise and an extensive professional network, we identify leaders who combine operational excellence with innovation, adapt quickly to changing market conditions, and engage teams effectively.

Vos avantages

Our Areas of Expertise as a Travel, Hospitality & Leisure Recruitment Agency

International
Recruitment Services for:

  • Airliner
  • Airports
  • Car Rentals & Car Sharing
  • Hospitality
  • Hotel Owning Companies/Private Equity
  • Cruises
  • TravelTech
  • Travel & Event Agencies
  • DMC's
  • Entertainment
  • QSR's

Our references

Our Travel, Hospitality & Leisure recruiters fill roles such as:

  • CEO, CFO, COO, CTO, CCO, CSO, CMO, CHRO
  • Managing Director
  • Regional General Manager
  • Country Manager
  • (S)VP all Finance, Operations, Commercial, Sales, Marketing, Human Ressources, Customer Journey
  • Regional/Area Manager
  • Director Quality, Health & Safety
  • Director/VP Flight Operations
  • Director/VP Customer Experience
  • Head of/Director/VP BD - Sales - KAM

Why Choose us for your Travel, Hospitality & Leisure Recruitment?

Specialized Recruitment Solutions for the Travel, Hospitality & Leisure Sector in Germany

We support airlines, hotel groups, cruise operators, car rental companies, TravelTech firms, travel agencies, and entertainment brands in securing executive and senior leadership talent. As a specialized Travel, Hospitality & Leisure recruitment agency in Germany, our consultants bring deep sector insight and a strong understanding of leadership requirements within service-driven and highly competitive environments.

Candidates, if you are looking for a job, send us your CV by completing the submit CV form.

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How to Calculate the Return on Investment (ROI) of a Recruitment in 2025?
MPG Belgium
/ Categories: en

How to Calculate the Return on Investment (ROI) of a Recruitment in 2025?

The Return on Investment (ROI) is a key indicator for measuring the effectiveness of a recruitment. Too often overlooked, it enables companies to evaluate whether the resources invested in hiring talent have generated measurable added value. 

Whether you are an HR manager, SME manager, or recruiter, calculating the ROI of recruitment helps you make better decisions and optimize your talent acquisition strategies

What is Recruitment ROI? 

Recruitment ROI (Return on Investment) refers to the ratio between the gains generated by a new employee and the costs incurred to hire them

In other words: how much did your company earn (or lose) from this recruitment? It’s an indicator used to measure the economic impact of hiring on your business. 

 

Why Calculate Recruitment ROI? 

Calculating recruitment ROI isn’t just an HR best practice. It’s a strategic requirement to align hiring with your company’s performance goals

  • Justify budgets: Proving that each hire creates value enhances HR’s credibility with leadership. 
  • Optimize recruitment processes: Comparing ROI across different sourcing channels (referrals, agencies, job boards) helps identify the most cost-effective ones. 
  • Reduce hidden costs: A bad hire can cost on average €15,000 but can increase depending on the seniority level. ROI highlights avoidable losses. 
  • Better anticipate turnover: Including retention length in the calculation helps identify “at-risk” roles and improve succession planning. 
  • Manage HR efficiency: An HR dashboard including recruitment ROI is a powerful tool for managing human capital performance. 

What Are the Costs of Recruitment in 2025? 

In 2025, recruitment costs go beyond job ads and agency fees. Here’s what to include: 

Direct costs: 

  • Agency fees 
  • Job ads and social media promotion 
  • Salaries of recruiters and hiring managers 
  • Talent assessment tools (psychometric tests, AI tools) 

Indirect costs: 

  • Time spent by operational teams in interviews 
  • Onboarding, integration, and training 
  • Initial drop in productivity 
  • Early turnover or replacements 

 

What Are the Benefits of a Good Hire? 

A good hire creates value, both financial and qualitative: 

Financial benefits 

  • Increased revenue generated by the employee 
  • Improved team productivity 
  • Fewer errors or inefficiencies 

Qualitative benefits 

  • Better company culture 
  • Positive impact on employer branding 
  • Higher talent retention 
  • Time saved for managers 

 

Formula to Calculate Recruitment ROI 

ROI (%) = [(Generated Benefits – Recruitment Costs) / Recruitment Costs] × 100 

Example: 
Generated benefits over one year: €150,000 
Total recruitment cost: €30,000 

ROI = [(150,000 – 30,000) / 30,000] × 100 = 400% 

 

Practical Guide to Calculating Your ROI 

  1. Collect the data : Revenue generated, productivity gains, savings 
  2. Add up all direct and indirect costs : Agency, HR time, onboarding, tools, etc. 
  3. Apply the ROI formula : Analyze the results by role or source 
  4. Adjust your recruitment strategy if needed 

 

What Influences Recruitment ROI? 

Recruitment ROI depends on several internal and external factors: 

  • Quality of onboarding 

Effective onboarding accelerates employee ramp-up time, increasing their contribution. According to Gallup, great onboarding can cut ramp-up time by 50%. 

  • Job fit 

Poor alignment between candidate skills and job requirements reduces performance and can cut ROI by half in 12 months. 

  • Retention rate 

The longer an employee stays, the higher the ROI. Turnover before 12 months often eliminates the return on investment. 

  • Manager involvement 

Involved managers increase hiring success rates. 

  • Tools used 

Tech tools like ATS or AI improve efficiency and ROI. 

 

How Recruitment Agencies Improve Hiring ROI 

Using a recruitment consultancy firm in Belgium should be seen as a strategic investment, not a cost. These experts bring added value at every step, directly impacting your ROI. 

Accurate and fast targeting of the right profiles 

Firms have: 

  • Updated and qualified candidate databases 
  • Active networks in niche markets 
  • Predictive assessment tools (tests, structured interviews, AI) 

Result: faster recruitment and better-quality candidates. 

Reduction of hidden costs 

By outsourcing part of the process: 

  • Less internal time from HR and managers 
  • Lower risk of bad hires (and costly turnover) 
  • Fewer costs from poor hiring decisions 

Improved retention 

Recruitment agencies often offer guarantees: 

  • Post-hire follow-up 
  • Free replacement if the hire leaves early 
  • Onboarding and integration support 

According to Forbes, structured onboarding makes new hires 69% more likely to stay for 3+ years. 

Strategic consulting and productivity gains 

Good agencies don’t just send CVs: 

  • They challenge your job descriptions and help craft market-relevant offers 
  • They assess your company culture 
  • They advise on employer branding and your value proposition 

These efforts attract aligned, committed profiles, often resulting in a 12-month ROI above 300%. 

 

2025 Trends to Watch 

The sector is evolving, and several 2025 recruitment trends directly impact ROI: 

  • Skills-based hiring: More companies are prioritizing skills over diplomas. 
  • Artificial Intelligence: AI tools improve candidate matching, reduce bias, and speed up processes. 
  • Pay transparency: New regulations push employers to disclose salary ranges, affecting job offer appeal. 
  • Remote work as a retention driver: According to LinkedIn, offering hybrid work options is now an indirect ROI booster (less absenteeism, higher satisfaction). 

 

Calculating recruitment ROI is essential to measure HR efficiency, justify budgets, and align hiring with performance. In a world increasingly driven by data, this KPI becomes a strategic lever for building high-performing teams. 

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Content typeArticles
Topic
  • Salary & pay
  • Recruitment tips
EN FAQ Question #1What is a good ROI for a hire?
EN FAQ Answer #1

An ROI over 100% is positive. For high-value roles, a good ROI typically ranges between 300% and 800%.

EN FAQ Question #2When should you measure it?
EN FAQ Answer #2

Ideally after 12 months. For R&D or executive roles, a 18–24 month evaluation is recommended. 

EN FAQ Question #3Why is my recruitment ROI low?
EN FAQ Answer #3

Several possible reasons: rushed recruitment, poor onboarding, profile mismatch, or lack of HR follow-up. A full review of your recruitment process is essential to identify the causes.

EN FAQ Question #4How can I improve my recruitment ROI?
EN FAQ Answer #4
  • Use a specialized recruitment firm 

  • Strengthen onboarding 

  • Recruit based on soft skills 

  • Integrate predictive tools (assessment, AI matching) 

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